The best car-buying experience, ever!

Dave and Damon were upfront and honest about their policies and pricing in purchasing my 2023 Lightning. Damon was great communicating with me during the ordering and delivery process, considering we are in different states and time zones. Some minor damage was discovered after delivery, which was relayed to me promptly and remedied to my satisfaction. Damon also came to get me from the airport after flying in from Hawaii and walked me through the set up of my vehicle. He went above and beyond in customer service. I could only wish the dealerships and sales people here in Hawaii had as much integrity and was as accommodating as the people at Gresham Ford. Much mahalo to Damon and Dave!

David Milnes

The best car-buying experience, ever!

I just wanted to leave a customer review for salesman Troy, he went above and beyond for us while shopping today. He Made my son feel more than welcome! He was more than happy to explain every step with us and had answers to everything we asked! Definitely the best buying experience we have ever had! Thank you Troy and Gresham Ford :)

Ann Tappy

Professional and Helfpul

Dear Bess, I recently had to bring my 2000 Ford Ranger in to the Service Department. The check engine light was on and the only code was "error". Ryan was the service person. I do not know who the tech was. I do know that the tech spent a lot of time trying to figure out what was going on with this 21 year old truck. He did isolate the problem to "right bank too rich". I do not know what all he did. The light would not go off. Ryan called and said it would be a lot of money to replace injectors and maybe more things. The tech said the truck runs fine, just drive it with the light on. Your service department was so professional and helpful. I really enjoyed the experience of having my Ranger worked on at Gresham Ford. I picked the truck up....the next day the check engine light went off, been off ever since. Tell your crew Thank You!

Ted Garner

Thank You for an oustanding customer experience

We just bought a Ford 150 Truck from Gresham Ford.

We are loyal to Gresham Ford. Thank you to Troy for helping us purchase the Truck. We bought a 2019 at a very good price. A shout out to Sandy for helping us while we were in Arizona and providing pictures and information. We are loyal customers to Bess Wills (Gresham Ford). Additionally, we appreciate Bess's employees for their continued excellent service and honest way's of the gal with a HEART.

Sincerely,
Leslee Dirk, Broker Leader Circle
ERA Freeman & Associates

Thank You!

Thank you so much for all the wonderful service and friendship you?ve provided us over the years. However, last Thursday, January 19th, you went above and beyond.

My husband had an important doctor appointment at 9:15 that morning and we had made the mistake of trying to remove our snow chains ourselves the night before. We managed to get one partially off and tangled up behind the wheel. So, we couldn?t drive into the shop. We?ve had AAA since 1985, called them both the night before and that morning. They hung us up for hours, then couldn?t come through for us at all. Long story short, they majorly let us down.

It was about 7:30 in the morning. In desperation, we called the service department and spoke with Greg. He said he?d talk to Cher and see if there was anything they could do. You sent a wonderful young man, Brandon Dixon, to our home. Brandon had the chains off in about 10 minutes and wouldn?t accept anything but a heartfelt "Thank You" for his effort. You came to our rescue!! My husband got to his appointment on time!

What a blessing beyond belief! You?ve all always treated us like family, but this was truly God inspired and awesome! Now we?d like to show you a small measure of our appreciation and gratitude. We can never truly repay you for all you?ve done for us.

You are family!

Love,
K & G

Review from Arleen

Are you in the market for a new vehicle for your business? I don't usually do this, but I was so impressed with Jim Rodey of Gresham Ford, I have to brag. Recently I took a team of decision makers to Gresham Ford to look for a new vehicle. (Imagine 3 people with different ideas of what they want.) Jim Rodey did a great job of listening and helping the team narrow down their choice, and providing all the specs, and following up. If you have a need...from SUV's like the Portland Police vehicles, to Transit Vans, or Ford Trucks/Pickups, I hope you'll give Jim a call at 541-643-1702

Arleen

Review from Duane and Donna

We just wanted to thank you for the great experience we had purchasing our car at Gresham Ford.

We had heard your advertising on the radio some years ago and it always stuck in our mind, the heart behind how and why you sell cars.

Lo and behold we found ourselves coming out of a bankruptcy this year, we had been paying on it for the last 7 years, driving our cars until literally mine died a few weeks ago and it was not anything we could afford or wanted to fix on a 2000 model car. We had been saving our $ and did our research and knew what kind of car we wanted etc.

As we had been searching online for a used Ford Edge at various dealerships and when we discovered there was one at Gresham Ford, we set up an appointment for a test drive.

That is where our great experience began !!! We heard from Van B. Austin and he began to fill out the paper for credit application over the phone and then we drove from Beaverton to Gresham and he was ready for us with awesome news that we had been approved for financing at a lower rate than we anticipated. We drove the car, and it was everything we had wanted at more at the price and payment we were hoping for and in a short 75 minutes later we drove away in our 2014 (new to us) Ford Edge.

Van took a picture of us by our new car and we left really praising God for what He had done and we are so grateful to you and your team in how you cared for us and helping us get our car.

Blessings on your week,
Duane and Donna

Review from Martin's Gorge Tours

Hello Bess,

Just a quick note of thanks to you and your staff for a pleasurable buying experience on the purchase of our second Ford Transit, 15 passenger van.

We appreciate that you made time to meet with us and take an interest in our transaction. You should be advised that both Van Austin and Greg Latoza were very helpful throughout our purchase, and we enjoyed working with your entire staff.

We would also like to recognize Ryan Johnson as having been especially accommodating in handling all the service needs of our other Transit XLT.

The performance, professionalism, and friendliness of your entire staff is the reason that we will continue to choose your dealership for any future needs of our business. 

Thanks again!
Martin Hecht & Christine Shannon
Martin’s Gorge Tours